Introduction to our Network Services
Hardware, Servers and Networks
Well-designed and maintained Information Technology infrastructure is at the heart of any company's ability to be productive and competitive in the workplace.
A productive IT network starts with the choice of the most appropriate hardware. As you can appreciate, different hardware is built for specific purposes, so the correct choice of hardware is of paramount importance. Cornerstone IT Solutions can provide you with the most appropriate choice of hardware for your current-, and anticipated future-, needs. We have access to the country's leading IT suppliers and are therefore able to source hardware that is a correct fit for your business at the best prices.
Whether starting from scratch or adding new hardware to your existing infrastructure, the correct installation and initial configuration of your equipment is essential. Cornerstone IT Solutions has qualified and experienced technicians to correctly install and configure your entire IT infrastructure.
Maintenance and Helpdesk
To keep your equipment in good working order, it must be maintained, fine-tuned, updated and upgraded from time to time. Cornerstone IT Solutions works in partnership with your Company do this, and we offer regular Facility Maintenance Visits and a Helpdesk number for locally-based remote assistance for those jobs that cannot wait until our next visit.
Equipment "End-of-life-cycle" Planning
IT equipment does not last forever – significant advances are made each
year in both hardware and software and at some point, your IT resources
will need to be replaced. As a rule of thumb, we suggest a three year life
cycle. In this way the replacement can be planned managed correctly, and
Of course, if an item is still performing reliably after three years in service without showing any sign of imminent failure and the hardware is not critical in the overall running of your business or network, you may wish to leave that item in place. However, where items are critical to the running of the business or there is doubt as to their continued reliability, we would advise to have them replaced after this time.
Security and Confidentiality
The security of, and the appropriate access to, your company data is of the utmost importance to us. All of our engineers agree in writing to uphold our Confidentiality Policy prior to commencement of their employment with the Company and this Agreement extends indefinitely into the future. Signed copies of these Agreements are available to our clients upon request.